Refunds & Returns

Order Cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours at support@ab-tg.com.

Refunds
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees, ensuring you’ll receive your item on time and as described.

All customers who shop on www.abtrading-group.com receive the following guarantees:

• Full refund if you don’t receive your order.

• Full refund if your order does not arrive within the guaranteed time (14 business days, not including 2–5 business days processing).

• Full or partial refund if the item is not as described.

Exceptions:

• Your order does not arrive due to factors within your control (e.g., providing the wrong shipping address).

• Your order does not arrive due to exceptional circumstances outside our control (e.g., customs delays, natural disasters).

30-Day Money-Back Guarantee
All our products are backed by a 30-day money-back guarantee. Simply send us a message via the Contact Us page or email support@ab-tg.com, and we will refund the purchase price.

Easy Returns
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! Returns must be made at your expense, and you should not send your purchase back unless authorized.

Please contact us first, and we will guide you through the steps. We are always ready to provide the best solution.

Need Help?
For any questions related to refunds or returns, contact us at support@ab-tg.com.